Help centre
Frequently asked questions
Everything you need to know about buying, downloading and reading TradePathway eBooks.
How do I receive my eBook after buying?
Immediately after successful payment, a secure download link is emailed to the address you enter at checkout. If you create an account, your eBooks are also saved in My Account → Downloads.
What format are the eBooks in?
Our eBooks are delivered as PDF files, which open on phones, tablets, e-readers and computers. Any additional formats are listed on the individual product page.
Do I need to create an account to buy?
No. Just enter your name and email address at checkout, pay, and your eBook is emailed to you. Creating an account is optional, but it keeps all your purchases in one place.
Which payment methods do you accept?
We are setting up Razorpay, which supports UPI, debit and credit cards, net banking and popular wallets for customers in India, as well as international cards. The available options are shown at checkout.
Can I download my eBook again later?
Yes. Use the download link in your order email. Each purchase allows up to 5 downloads within 1 year, so you can save your eBook to more than one device. If you created an account, you can also re-download from My Account → Downloads.
Can I share my eBook with friends?
Each purchase is licensed for your personal use only. Please don’t share, upload or resell our files. If a friend finds an eBook useful, point them to our store so they can get their own copy.
Is this financial advice?
No. All our content is educational. We help you understand concepts and build skills, but we don’t tell you what to buy or sell. Please see our Disclaimer.
What if my download doesn’t work?
Contact us through the Contact page with your order number and we’ll fix it or send you a replacement. See our Refund Policy for full details.
Do you offer refunds?
Because eBooks are digital, sales are generally final once downloaded. We do refund or replace in specific cases, such as duplicate purchases or files that can’t be opened. Details are in our Refund Policy.
Still have a question?
We’re happy to help. Send us a message and we’ll get back to you as soon as we can.